Return & Refund Policy

At Zaarab, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, you may request a return or refund under the following conditions.

1. Return Policy

  • You may return items within 7 days after delivery.
  • Items must be unused, undamaged, and returned in their original packaging.
  • A valid proof of purchase (order number or receipt) is required.
  • Certain products such as personal care items, undergarments, and customized products are not eligible for return due to hygiene and personalization reasons.

2. Refund Policy

  • Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
  • Approved refunds will be issued to your original payment method within 7 to 10 business days.
  • If you receive a damaged or incorrect product, Zaarab will cover the return shipping costs.
  • For returns due to personal reasons (change of mind, wrong size, etc.), the customer may be required to cover the return shipping costs.

3. How to Request a Return

To initiate a return or refund request, please contact our support team:

📧 Email: info@zaarab.com
 📞 WhatsApp: +966593435629
 📍 Address: Jeddah, Saudi Arabia



 Terms & Conditions

Welcome to Zaarab. By accessing and using our website zaarab.com, you agree to comply with the terms and conditions below. Please read them carefully before placing an order.

1. General Use

  • Zaarab is a general niche dropshipping store serving customers in Pakistan.
  • By using our website, you confirm that you are at least 18 years old, or using it under the supervision of a parent or guardian.
  • You agree not to misuse our website, services, or products for unlawful purposes.

2. Products & Orders

  • All products listed on our website are subject to availability.
  • Prices are final and displayed at checkout before you place an order.
  • By placing an order, you agree to provide accurate information for billing, shipping, and payment.
  • Zaarab reserves the right to cancel or refuse any order due to stock unavailability, payment issues, or suspected fraudulent activity.

3. Payments

  • Payments must be made using the secure methods provided at checkout.
  • Zaarab does not store your payment details, as all transactions are processed through trusted third-party payment providers.

4. Delivery

  • Orders are usually delivered within 3 to 5 business days.
  • Delivery times may vary depending on your location, courier service, or external factors beyond our control (such as weather or public holidays).
  • For full details, please review our Delivery Policy.

5. Returns & Refunds

  • Returns are accepted within 7 days of delivery, provided the product meets the conditions stated in our Return & Refund Policy.

6. Limitation of Liability

  • Zaarab is not responsible for any indirect damages, losses, or misuse of products purchased from our website.
  • While we aim to ensure accuracy, we do not guarantee that our website will be free from errors or interruptions.

7. Changes to Terms

  • Zaarab may update or modify these terms at any time. Changes will be effective immediately once posted on this page.

8. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws applicable in Pakistan.

 Contact Us

For any questions about these Terms & Conditions, you can reach us at:

📧 Email: info@zaarab.com
 📞 WhatsApp: +966593435629
 📍 Address: Jeddah, Saudi Arabia